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Utilis Design
Shipping Policy
Order Processing Time
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Most orders are 3D-printed and prepared for dispatch within 2–5 working days.
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Large or complex items may take longer; we will notify you if delays occur.
Shipping Methods
We offer UK and international delivery via trusted courier and postal services.
Shipping options and costs are shown at checkout.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees.
Lost or Delayed Parcels
If your parcel appears lost or significantly delayed, contact us and we will investigate with the courier.
Delivery Estimates
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UK deliveries: typically 1–3 working days after dispatch.
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International deliveries: typically 5–14 working days, depending on destination and customs processing.
Delivery times are estimates and not guaranteed.
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